Perci ([info]perci) wrote,
@ 2008-04-21 22:15:00
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On Saturday I went to the Apple store to ask about Apple monitors--I mean cinematic displays--because I was wondering about getting one to hook up to my MacBook. The guy advised me very authoritatively that I should get the 20 inch or 23 inch because the MacBook would be slowed way down by the larger displays. But blah blah his friend has the 23 inch for his MacBook and watches TV on it because it's so awesome, etc. etc.

Cool, so I go do my other shopping and think about it and go back to the Apple store. This time the sales droid I get is all "Oh no, our technicians totally advise against using any of our displays with a MacBook." Sigh. Then after she walks away, third droid, who was listening, whispers to me that he doesn't necessarily agree with that, because he's "seen it work for some people."

Okay, Apple, two things: Have your droids get their stories straight; and, two, could you maybe plug one in or something and find out for sure if it works?

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Why Apple?
[info]cbdilger
2008-04-22 02:48 am UTC (link)
Apple monitors are really pricey. Any particular reason you want one?

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Re: Why Apple?
[info]perci
2008-04-22 05:36 pm UTC (link)
Well, because the displays look great, and because I thought it would be easy.

I'm super super tired of electronics. I'm tired of crap that doesn't work, or that works just long enough to fuck me. I'm tired of having to learn seven million things every time I want to plug something into something else. I'm tired of making 17 extra trips to CompUSA because I buy something and open the box and discover that I still need a cable or an adapter or three cans of water-packed tuna and a theremin, none of which was mentioned by the sales droid. I just want shit that works. I want to go to one store and have someone say, "This box contains your new thing, and this bag contains everything you need to connect your new thing to your old thing. If it stops working, bring it back and we'll fix it."

And I wanted Apple to be that store, because they claim to be that store. But they aren't that store either, and fuckit, I'm just going to continue looking at this stupid little screen.

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[info]slamonella
2008-04-22 06:18 am UTC (link)
We have many Appleheads at work who happily plug powerbooks of various flavors into Dell 24" widescreen monitors with no issues at all. I know they're supposed to be better at the Apple store for some reason, but sales droids are usually the lowest common denominator of useful technical knowledge.

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